Index of statistics

2022–23 at a glance

  • Revenue overview
  • Delivering for Victorians overview
  • Working for our customers overview

Revenue in focus

  • Total revenue collected
  • Performance against forecast
  • Revenue by percentage
  • Net land tax revenue
  • Net payroll tax revenue
  • Revenue from and number of absentee owners
  • Revenue from foreign purchaser additional duty and number of property transactions by foreign purchasers
  • Revenue from and number of customers assessed for vacant residential land tax

Our people

  • Total employees – full-time equivalent and headcount
  • Turnover rate
  • Our diverse workforce
  • Learning and development
  • Health and safety


  • Revenue assessed via landholder acquisitions
  • Revenue assessed via investigations

Enhancing customers’ technology experience

  • Website page views and visitor sessions
  • Users by device
  • Email subscribers
  • Uptake of online payment

Assisting first home buyers

  • First home buyer duty exemptions and concessions
  • First Home Owner Grant (FHOG) applications
  • Top FHOG postcodes

Helping Victorians own their homes

  • Pensioner exemptions and concessions
  • Principal place of residence concessions
  • Australian HomeBuilder Grant
  • Victorian Homebuyer Fund

Reuniting lost money

  • Claims paid
  • Amount returned to rightful owners

COVID-19 recovery

  • Payroll tax relief refund applications

Private rulings

  • Private rulings and exemption decisions

Customer assistance and support

  • Phone calls
  • Emails
  • Customer surveys and satisfaction level

Educating and informing

  • Customer education events and attendees

Financial statements

  • Operating statement and notes
  • Balance sheet and notes
  • Administered items (revenues and expenses) and notes


  • Tax base
  • Written-off debt
  • Monthly average debt-to-revenue ratio

Objections and appeals

  • Number and type of objections
  • Number of appeals and percentage upholding Commissioner’s original decision

Freedom of information

  • FOI requests received and determined
  • FOI 5-year overview

Charter of human rights

  • Statements of compatibility, litigation and complaints with respect to charter rights